Terms & Conditions
Welcome to Winbox Solar Shine Solutions. By accessing and using our website, winboxtopservices.com, and the services we provide, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
If you do not agree to these Terms and Conditions, please refrain from using our website or services.
1. General Terms
1.1 Acceptance of Terms: By using our website and services, you acknowledge and agree to these Terms and Conditions. These terms apply to all users, including users who are browsing, accessing, or making use of the services.
1.2 Modification of Terms: We reserve the right to modify or update these Terms and Conditions at any time without prior notice. All modifications will be posted on this page, and the date of the last update will be revised accordingly.
1.3 Eligibility: You must be at least 18 years old and capable of forming legally binding contracts to use our services.
2. Services Provided
2.1 Solar Panel Services: Winbox Solar Shine Solutions offers various services, including solar panel cleaning, inspection, maintenance, and repairs for residential, commercial, and industrial clients.
2.2 Service Availability: Our services are available in specific geographic regions. Please refer to our website for the service areas we cover. We reserve the right to limit the service to certain areas at our discretion.
2.3 Service Delivery: We strive to provide all services in a timely and professional manner. However, we do not guarantee specific timeframes or delivery dates, as services may be subject to unforeseen delays due to weather, availability of parts, or other factors.
3. Payment and Billing
3.1 Pricing: All prices for our services are available on our website or will be quoted to you upon request. Prices may vary based on the type of service and the location.
3.2 Payment Terms: Payments for services are due upon completion of the service unless otherwise agreed upon. We accept various forms of payment, including credit card, bank transfer, or other methods as specified.
3.3 Late Payments: In case of delayed payment, we reserve the right to charge a late fee or suspend further services until payment is received.
4. User Responsibilities
4.1 Accurate Information: You agree to provide accurate, current, and complete information when using our services or when making inquiries. This includes, but is not limited to, your contact information and property details.
4.2 Access and Cooperation: You agree to grant our technicians access to your property and provide all necessary cooperation to perform the requested services. You are responsible for ensuring that our technicians are allowed safe access to the areas where services are to be rendered.
4.3 Prohibited Use: You agree not to use our website or services for any unlawful, harmful, or fraudulent activities. This includes any attempt to compromise the security of our website or infringe on any third-party rights.
5. Intellectual Property
5.1 Ownership: All content on our website, including logos, images, text, videos, and other materials, is the property of Winbox Solar Shine Solutions and is protected by intellectual property laws. Unauthorized use of our content is strictly prohibited.
5.2 Limited License: We grant you a limited, non-transferable license to access and use the website for personal use. You may not copy, reproduce, distribute, or otherwise exploit the content for commercial purposes without our express consent.
6. Limitation of Liability
6.1 Exclusion of Liability: Winbox Solar Shine Solutions is not responsible for any indirect, incidental, special, or consequential damages resulting from the use of our services, including but not limited to property damage, loss of income, or personal injury, except in cases of gross negligence or willful misconduct.
6.2 Service Guarantee: While we strive to provide high-quality services, we do not guarantee the elimination of all issues or the resolution of all problems that may arise. We will perform our services in a professional manner, but we are not responsible for unforeseen issues or complications that may arise after service completion.
7. Privacy Policy
7.1 Data Collection: We may collect personal information, such as your name, email address, phone number, and payment details when you interact with our website or services.
7.2 Use of Data: The information we collect is used to provide, personalize, and improve our services, as well as to communicate with you about your service requests. We do not share your personal data with third parties without your consent, except as required by law or to fulfill service obligations.
7.3 Data Security: We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
8. Termination
8.1 Termination by Us: We reserve the right to suspend or terminate your access to our services at our discretion, particularly if you violate any of these Terms and Conditions.
8.2 Termination by You: You may terminate your use of our services at any time by notifying us in writing. However, this will not affect any obligations or liabilities incurred before termination.
9. Governing Law
9.1 Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in Kuala Lumpur, Malaysia.
10. Contact Information
If you have any questions about these Terms and Conditions or need assistance, feel free to contact us at:
Email: support@winboxtopservices.com
Address:
Winbox Solar Shine Solutions
201, Jalan Nangka, Sentul,
51100 Kuala Lumpur, Malaysia
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.